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January 08, 2013

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Hi,

I am having an issue with PDI, after clicking on performance on the left tab, nothing appears on the right and eventually I would get a timeout message. I have all the latest i7.1 ptf installed. Any idea how to solve this issue? I am using QSECOFR to signin.

Hi Tan, sorry to hear about that. Without more information, it is hard to tell. I would be glad to hear back on the email I sent asking for some details. Here are a couple things to try: First try logging out and back in or closing your browser and logging in again. Second, there could be something not installed correctly, so make sure all your group PTFs are up to date (HTTP & Database). The third step would be to contact service. They can then gather the details required to provide a full response.

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