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April 18, 2012

Comments

Ranga Deshpande

Jon, Susan - I am not at all surprised by what you write. User experience is THE application today. That is how iPads and its apps are sold in millions - slick, intuitive, buy and start using. It is a quantum attitude jump that is needed. Our users will force us. BYOD is just the first wave of the tsunami that awaits us. Happy Sweden.

Kevin Purtell

I work in a company that writes its own software and am willing to admit our applications are feature rich and user experience poor. I think the first step in recovering from this situation is recognizing that we have a problem. Sigh...I guess I need to talk to a user. Let the healing begin.

Barbara Morris

Hej! Hälsningar från Toronto. That exhausts pretty much all my Swedish skills.

How cool is that to have Mary Poppendieck as a speaker.

I've been thinking a lot lately about some of the user-experience mistakes I've been involved in, where my users are RPG programmers. The ones that spring immediately to mind are forcing people to code %UCS2 and %CHAR all over the place. And forcing them to code case=any for _every_ XML-INTO operation. And assuming /if means "divide by variable "if" if it's in the middle of a statement. And and and.

Don Kennedy

Duh. Back in the dark ages (70s and 80s) before al this fancy GUI stuff, that's what we did. Talked to the users then designed and programmed what they wanted/needed (or thought they wanted/needed). You can tell I've been in tech support for quite a while now because unless forced to think about it (what I see in todays applications) I thought that was the correct way to write software.

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